Trusted by Australia’s leading real estate agents
Solutions for Rental Properties
We understand how stressful the world of property management is.
With thousands of daily tasks to complete, the unpredictable property sector to navigate, and constant back and forth with tenants and landlords, we know you’re under immense pressure.
It feels like an endless and thankless task.
With a growing range of legal requirements to meet in Victoria, including smoke alarms, gas and electrical appliances plus switchboard upgrades – the pressure is only increasing.
We’ve got you covered.
We save you time and stress with our
unique service differences.
24/7 Emergency Service
We handle all smoke alarm troubleshooting calls from your tenants.
If an alarm is sounding, your tenants can call our helpline rather than calling you. Even at 3am in the morning!
Smoke alarm, gas & electrical packages
We can manage your smoke alarm, electrical and gas compliance requirements all within one affordable, bundled solution – saving you time, money and stress.
Dedicated local Account Manager
You’ll be assigned a dedicated account manager with expert knowledge of the local real estate market to ensure you get rapid, reliable service.
Your calls answered in less than 1 minute
Our average call wait time for PM support is less than 1 minute, meaning you get quick answers and less time on hold.
One partner for all your property locations
Our extensive fleet of qualified field personnel means you can have one trusted partner to work with – whether your a regional boutique or national franchise network.
Ready-made education & communication resources
We make it easy to inform your landlords and tenants about their duties and our services with a suite of ready made materials & templates for you to use
PropertyMe Integation
Automatically push your PropertyMe work orders into our system to streamline data entry and speed up completion of your requests.
Agency Portal
Get 24/7 instant access to compliance reports, inspection status of properties and last invoices and make updates as you need – all in one place. No need to spend your time calling or emailing us or searching through your emails.
And we make switching as easy as 1-2-3
1. Free data migration
We can do the heavy lifting of migrating your property data into our systems.
2. Free takeover service
We’ll honour your existing smoke alarm provider’s remaining subscription periods per property.
3. Free training & resources
Easily get your team, landlords and tenants across legislation and our services.
Rental Property Services & Pricing
Smoke Alarm, Electrical & Gas
Bundled Packages
All-in-One Solutions for Smoke Alarms, Gas & Electrical Safety Checks
As of 29 March, 2021, Residential Tenancies Regulations 2021 has been in place which mandates a higher level of safety in Victorian rental properties, including
- Smoke Alarm Safety Inspection – to be carried out every year
- Electrical Safety Inspection – to be carried out every two years
- Gas Safety Inspection (where applicable) – to be carried out every two years
We offer two cost-effective solutions to ensure you comply with these requirements:
Option 1: Home Safe Solutions Subscription
Our Home Safe Solutions Subscription ensures your property complies with the smoke alarm, electrical and gas safety requirements all within one affordable, bundled package.
Option 1) Home Safe Solutions Subscription Plans
Safety Checks Required | Year 1* | Year 2* | Year 3* | Year 4^ |
---|---|---|---|---|
A) Smoke Alarm and Electrical | $289 | $99 | $289 | $99 |
B) Smoke Alarm, Electrical and Gas (1 Appliance) | $649 | $99 | $649 | $99 |
C) Smoke Alarm, Electrical and Gas (2+ Appliances) | $699 | $99 | $699 | $99 |
*Year 1 and 3 (and every second year after) includes gas, electrical and smoke alarm compliance inspections.
^Year 2 and 4 (and every second year after) include smoke alarm compliance inspections only. All prices are inclusive of GST.
Option 2: Add-On to Existing Platinum Smoke Alarm Subscription
If your property is currently enrolled in the Platinum Smoke Alarm Subscription, you can access the following add-on service pricing for gas and electrical safety checks. The below inspections are required every second year to meet current state based legislation.
Option 2) Add-on Pricing For Existing Platinum Smoke Alarm Subscription customers
Type of Inspection | Add-on Price* |
---|---|
A) Electrical Inspection | $289 |
B) 1 Gas Appliance | $369 |
C) 2+ Gas Appliances | $429 |
D) Electrical +1 Gas Appliance | $658 |
E) Electrical +2 Gas Appliances | $718 |
*Prices are valid when property enrolled in Platinum Smoke Alarm Subscription.
Prices are inclusive of GST.
Both options provide:
Smoke Alarms
- An annual compliance inspection to ensure smoke alarms are compliant.
- Free re-attendance when beeping or faulty alarms require attention.
- Free installation or replacement of any faulty, expired, missing or damaged 9 volt or 240 volt smoke alrams if required by legislation.
- 24/7 Emergency Service for sounding smoke alarms requiring attention*
- A compliance report following each inspection.
Electrical Appliances
- A check of all landlord supplied electrical appliances, fittings and installations including earth loop and polarity tests of all accessible power points.
- Free replacement of faulty or damaged safety switches, circuit breakers and standard light switches and power points at initial visit.
- We will provide a 12 month warranty on any repaired or replaced electrical item.
- A compliance report following each inspection.
Gas Appliances
- A check of the gas line and all landlord supplied gas appliances for faults and carbon monoxide leaks.
- Free replacement of faulty or damaged thermocouples and the protection of synthetic pipework at initial visit.
- We will provide a 12 month warranty on any repaired or replaced gas fitting.
- 6 year defective workmanship insurance on gas rectification works.
- A compliance report following each inspection.
*Eligibility and full terms & conditions can be found here.
Ongoing Annual Smoke Alarm
Inspection & Maintenance
Platinum Subscription Package: $119 per property, per year
Our Platinum Subscription covers smoke alarm inspections at your property within a year as per legislative requirements, as well as the free installation and replacement of smoke alarms required for compliance.
Includes:
- Annual smoke alarm inspection to ensure compliance.
- Compliance report following each inspection.
- Free installation or replacement of smoke alarms when found to be missing, damaged, faulty or expired and required for compliance. We will install on a like-for-like basis.
- Ongoing access to our 24/7 Emergency Service for sounding smoke alarms*.
- Complimentary re-attendance for beeping or faulty smoke alarms requiring attention.
- Optional add-on services (additional fee applies) – corded window safety devices, safety switch testing and water meter reading.
Smoke alarms will only be installed or replaced if required for compliance. This subscription complies properties with current state and federal legislative requirements only.
*Eligibility and full terms & conditions can be found here.
Includes our 24/7 Emergency Service*
If there are sounding alarms in your property, tenants can simply call us at any time and our team will troubleshoot the issue.