Trusted by Australia’s leading real estate agents
Solutions for Rental Properties
We understand how stressful the world of property management is.
With thousands of daily tasks to complete, the unpredictable property sector to navigate, and constant back and forth with tenants and landlords, we know you’re under immense pressure.
It feels like an endless and thankless task…
So we get that smoke alarm compliance can feel like yet another job competing for your time and attention each day.
We’ve got you covered.
We save you time and stress with our
unique service differences.
24/7 Tenant Emergency Helpline
We handle all smoke alarm troubleshooting calls from your tenants.
If an alarm is sounding, your tenants can call our helpline rather than calling you. Even at 3am in the morning!
Customise our service to your preferred ways of working
Configure how we contact your tenants, communicate with your team and integrate with your processes – so they are the quickest and easiest ways for you to operate.
Dedicated local Account Manager
You’ll be assigned a dedicated account manager with expert knowledge of the local real estate market to ensure you get rapid, reliable service.
Your calls answered in less than 1 minute
Our average call wait time for PM support is less than 1 minute, meaning you get quick answers and less time on hold.
One partner for all your property locations
Our extensive fleet of qualified field personnel means you can have one trusted partner to work with – whether your a regional boutique or national franchise network.
Ready-made education & communication resources
We make it easy to inform your landlords and tenants about their duties and our services with a suite of ready made materials & templates for you to use
PropertyMe Integation
Automatically push your PropertyMe work orders into our system to streamline data entry and speed up completion of your requests.
Agency Portal
Get 24/7 instant access to compliance reports, inspection status of properties and last invoices and make updates as you need – all in one place. No need to spend your time calling or emailing us or searching through your emails.
And we make switching as easy as 1-2-3
1. Free data migration
We can do the heavy lifting of migrating your property data into our systems.
2. Free takeover service
We’ll honour your existing smoke alarm provider’s remaining subscription periods per property.
3. Free training & resources
Easily get your team, landlords and tenants across legislation and our services with in-office training plus online training and resources.
Rental Property Services & Pricing
Ongoing Annual Smoke Alarm
Inspection & Maintenance
Platinum Subscription Package: $119 per property, per year
Our Platinum package covers smoke alarm inspections at your property within a year as per legislative requirements, as well as the free installation and replacement of smoke alarms required for compliance.
Includes:
- Annual smoke alarm inspection to ensure compliance.
- Compliance report following each inspection.
- Free installation or replacement of smoke alarms when found to be missing, damaged, faulty or expired and required for compliance. We will install on a like-for-like basis.
- Ongoing access to our 24/7 Emergency Service for sounding smoke alarms*.
- Complimentary re-attendance for beeping or faulty smoke alarms requiring attention.
- Optional add-on services (additional fee applies) – corded window safety devices, safety switch testing and water meter reading.
Smoke alarms will only be installed or replaced if required for compliance. This subscription complies properties with current state and federal legislative requirements only.
*Eligibility and full terms & conditions can be found here.
Includes our 24/7 Emergency Service*
If there are sounding alarms in your property, tenants can simply call us at any time and our team will troubleshoot the issue.
Sales Properties
Pre-Sale Inspection Service: $100 per visit
Our Pre-Sale Inspection Service ensures the smoke alarms in your client’s property meets relevant Australian standards prior to sale.
Includes:
- Service, clean and test all smoke alarms installed in the property.
- Replacement of 9 volt batteries where required.
- Compliance report confirming the property meets legislative standards or a quotation for any rectification work required to achieve this.