Integration Partner
Through the integration of our platform with your PropertyMe software, live and accurate data is shared, eliminating errors and streamlining interactions.
Once setup, the integration will automate:
- All updates of tenant and landlords contact details.
- All updates of property details including key numbers, building class and number of bedrooms.
- Work order creation.
- The cancellation of lost/archived properties.
Frequent Asked Questions
How much of your information will we process via PropertyMe integration?
We will only be processing the relevant contact, property and job data in your account for current active properties enrolled with Smoke Alarm Solutions.
Do you update any data in our PropertyMe account?
No, Smoke Alarm Solutions does not update any data into your PropertyMe account.
How often will Smoke Alarm Solutions update your information in their system via PropertyMe integration?
New job requests will be synced from PropertyMe every two hours.
Existing property information will be checked overnight for subscription renewals and annual work orders.
What does Propertyme automate for my office?
PropertyMe will update all tenant and landlord information, such as name and contact details, to ensure accuracy when scheduling inspections. The integration will also automatically update property details in the Smoke Alarm Solutions system, including key numbers.
How do I request to Integrate with PropertyMe?
Arranging integration is easy. Simply fill out the registration request form and we will step you through the process. Register now via the following link - https://smokealarmsolutions.com.au/request-to-integrate-with-propertyme
How will we read your job requests?
1. Due by
This field will be used to determine the due date in our system.
IMPORTANT: This due date should be set a minimum of two weeks in advance for regular work orders.
2. Summary
The summary information will be used to determine the type of work we need to carry out using key words.
For example:
- to request attendance for a lease renewal or changeover, include “Lease Renewal” or “Changeover”.
- to request attendance to a beeping smoke alarm, include “Beeping Alarm”.
3. Work Order Notes
Supplier Instructions: We will process any special instructions provided via Supplier Instructions.
For example:
- to notify us there is a pet onsite, write “Dog onsite, must contact tenants for access”.
Things to remember:
- Don’t send us your work orders via email, we will automatically receive them.
- If you need to make changes to a work order after assigning to Smoke Alarm Solutions, please call or email us to advise.
- If you would like to see the progress of your work order, check our Solutions Portal for updates.
- If you no longer require a work order to be completed, simply un-assign from Smoke Alarm Solutions.