Prepare For An Increase In Faulting Smoke Alarms

We are now well and truly passed the 2022 commencement date of Queensland’s new smoke alarm legislation and most rental properties have been upgraded to the new requirements.

As many parts of Queensland face the prospect of another severe weather event, including heavy rainfall and flooding, we wish to provide some handy information regarding the smoke alarms in your properties.

Large volumes of rain result in a higher instance of faulting smoke alarms. Power shortages and high humidity can also impact alarms. If your alarms are affected and if no danger is present, please visit our website for information on how to silence smoke alarms.

If you continue to experience issues after you carry out basic troubleshooting, please contact us on 1300 852 301. If alarms are sounding outside of business hours, you can contact our 24/7 Emergency Service on 1300 853 612.

Please keep in mind, any alarm which is damaged in an attempt to silence it, will need to be replaced. The cost associated with this replacement will be passed on to the relevant managing agent.

To ensure the safety of our field team we may need to cancel some upcoming scheduled inspections in affected regions however we will make direct contact with tenants to reschedule. We will continue to provide our services in regions not affected by this weather event and where safe to do so.

We ask that you please keep us informed of any information impacting properties that we service. If you have any questions about this matter, please email us.