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Tenant Support Zone

How can we help you today?

If your property is currently serviced by Smoke Alarm Solutions, please select one of the below options.

Steps to Hush Your Smoke Alarm

  1. Assess risk to ensure no fire.
  2. Identify sounding alarm. If alarms are interconnected, the trigger alarm will have a flashing red or blue LED light. 
  3. Press the ‘hush’ button on sounding alarm. 
  4. Alarm will reset in 5-10 mins.
  5. If problem persists, ring our 24/7 Emergency Service on 1300 853 612.

Smoke Alarm Troubleshooting

Sounding smoke alarm?

If your property is serviced by Smoke Alarm Solutions you can call us anytime for immediate assistance.

Call our 24/7 Emergency Service:

1300 853 612

Reschedule an Appointment

If we’ve arranged a visit to your property and you need to reschedule, please click to complete the below form or call 1300 853 602

1300 852 301 Rescheduling Request Form

Need support with a different issue? 

Check out our Frequently Asked Questions or Contact Us.